VoxaDesk Product

AI voice agents that answer, qualify, and act.

VoxaDesk handles customer calls end to end: answers instantly, asks the right questions, verifies identity when needed, supports business-specific language and tone, and pushes the result into your systems.

schema See the Flow

24/7 Call answering

OTP Caller validation

API CRM actions

EN+ Language ready

phone_in_talk

Incoming call

Customer needs repair support

AI Voice Agent

verified_user Verify caller

person_check Match record

task_alt Trigger action

Salesforce

Case #00001028

sms

SMS verification OTP sent before action

Product Highlights

Everything needed for a reliable AI front desk.

Keep the caller experience short and crisp, then go deeper only when the business process needs it.

headset_mic

Answer every call

Handle support, bookings, orders, lead capture, and follow-ups even after hours or during peak load.

psychology

Understand intent

Detect whether the caller needs repair, routine service, appointment booking, order placement, or escalation.

verified_user

Verify before action

Use OTP verification before creating sensitive records, confirming orders, or updating customer accounts.

hub

Connect your tools

Create Salesforce cases, Airtable orders, CRM leads, SMS alerts, WhatsApp messages, and custom API updates.

translate

Speak your customer's language

Configure English, Hindi, Gujarati, or other language styles depending on your callers, brand tone, and voice setup.

request_quote

Estimate pricing from real usage

Plan pricing around call volume, workflow complexity, integrations, phone number needs, and escalation rules.

tune

Customize each flow

Configure unique scripts, business rules, prompts, fields, confirmations, and handoff logic per client.

support_agent

Escalate to humans

Route urgent, angry, low-confidence, or policy-sensitive calls to a staff member when needed.

Configurable Flow

From phone call to business action.

The same VoxaDesk platform can run different workflows for restaurants, support teams, salons, real estate teams, and service companies.

call Customer calls Answer instantly with your business identity.

record_voice_over Identify intent Classify order, service, repair, booking, lead, or support.

fact_check Collect details Ask only the required questions for that use case.

password Verify OTP Confirm the caller before sensitive actions.

database Find records Match account, customer, appointment, or order context.

task_alt Create action Create case, order, lead, booking, or reminder.

notifications_active Notify team Send confirmation and push staff alerts.

Example: a support caller reports a machine issue, VoxaDesk verifies their mobile number, finds the Salesforce account, creates a case, and reads back the case number before ending the call.

Benefits

Less missed revenue. More structured work.

VoxaDesk keeps customer conversations fast for callers and structured for teams. Every call can become clean operational data instead of a missed note, forgotten callback, or manual entry task.

schedule

No missed after-hours calls

Capture orders, requests, leads, and support issues even when staff is unavailable.

receipt_long

Structured records from every call

Turn natural conversation into clean fields, notes, summaries, and action items.

security

Reduced fake requests

Use OTP confirmation before placing orders, creating cases, or confirming customer actions.

phone_iphone

Dashboard and mobile ready

Give staff real-time queues, alerts, and updates from one product across customer types.

business_center

SalesforceCases, leads, accounts

table

AirtableOrders and records

sms

SMSOTP and confirmations

chat

WhatsAppSandbox or production

calendar_month

CalendarAvailability and booking

api

Custom APIsAny internal system

Integrations

Works with the systems you already use.

VoxaDesk is designed as a workflow layer over your tools. The voice agent collects the right data, your API layer validates and stores it, and your team sees the result where they already work.

Use Cases

One platform, different business modules.

Each customer gets a tailored flow, dashboard view, fields, rules, and notifications without needing a separate product.

restaurant

Restaurants

Take pickup and delivery orders, answer menu questions, verify customers, and notify the kitchen.

View restaurant flow

build

Service & repair

Log repair cases, identify urgency, match accounts, and create Salesforce or CRM records.

event_available

Clinics & salons

Book appointments, reschedule callers, send confirmations, and reduce front-desk interruptions.

View appointment flow

real_estate_agent

Real estate

Capture buyer or tenant requirements, qualify leads, and trigger follow-up for sales teams.

Plan a flow

Support Demo

See VoxaDesk create a Salesforce case from a phone call.

The demo shows the full support flow: incoming call, OTP verification, account matching, case creation, and confirmation with the generated case number.

Live Workflow

phone_in_talkCall received

verified_userOTP verified

business_centerCase created